Thinking for a Living: How to Get Better Performance and Results from Knowledge Workers

Posted Posted in Research, English, Creative Mood, Creative Environment

Author: Thomas H. Davenport

One factor that affects knowledge worker performance that isn’t well understood is the physical work environment—the offices, cubicles, buildings, and mobile workplaces in which knowledge workers do their jobs. There is a good deal said about this topic, but not much known about it. Even more unfortunately, most decisions about the knowledge work environment are made without seriously considering their implications for performance.